APPLIED AI
Accelerate transformation with our Applied AI team.
Our Applied AI team supports your AI transformation program, helping build strong ROI.
43%
faster approval rates with AI agents
89%
agreement with human reviewer’s decision
6.8h → 3.9h
average approval step time
SUCCESS FACTORS
Navigate past typical roadblocks.
Our Applied AI team supports your AI transformation program, helping build strong ROI.
AI Governance
We help you set ownership and decision boundaries before an agent goes live, and adapt them on an ongoing basis.
Process
We audit existing processes and co-design refreshed agentic processes, then re-audit quarterly.
Orchestration
It’s never just one agent but a fleet. Our team helps craft handover points between humans and agents.
Adoption
Guided rollout programs boost adoption of your agentic processes, making change stick.
HOW IT WORKS
Human-led and AI-native.
Autonomy your organization can trust, earned one agent at a time.
01
Foundation Stabilization
You can’t automate chaos. Find what’s worth automating first.
Workflow and operating model audited
Pain points ranked by value
Data and integrations optimized for AI
Outcome: a clear, prioritized path to value.
02
Build and Launch
AI-native workflows, designed with your team.
Human-in-the-loop guardrails to fully observed autonomous agents
Agents built, tested, and launched
AI-enabled team
Outcome: trusted agents running in production.
03
Scale and Evolve
Keep the results climbing.
AI deployed across workflows
Workflows and agents refined as you evolve
Proven impact, measured every quarter
Outcome: value that compounds across the business.
Adyen Customer story
Adyen's AI procurement transformation with Omnea.
Gabriel Galdino
Procurement Team Lead, Adyen
weeks implementation for 5,000 employees in 29 offices
Reduction in average end-to-end cycle time vendors.
requests through Omnea in the first three months
PEOPLE
Your team, equipped to lead.
Human–agent teams
Define who owns decisions and where agents hand work back.
AI enablement
Give teams the skills and confidence to work with agents every day.
PROCESS
Better workflows. Clear boundaries.
Workflow redesign
Rebuild procurement processes around what agents can do—not simply automate existing steps.
AI governance
Establish approval rules, escalation paths and accountability.
TECHNOLOGY
Connected context. Improving agents.
Data foundation
Connect the supplier, policy and business information agents need.
Continuous improvement
Review and refine agents as your business changes.
THE CONTEXT ENGINE
Learns from every request
Each request, approval and exception adds to the decision record — what your agents know about your suppliers and policies.
Audited regularly
Your Applied AI team reviews agent performance and scores it with the AI Index, from 1 to 5.
Adjusted as you change
Agents are adjusted as your processes, policies and team evolve, so they don’t go stale.
Sarah Zou
Head of Applied AI
Kirsten Meehan
Applied AI Lead
Fraser Guillen
Applied AI Lead
Tessa Glyn
Applied AI Lead
Ben Allen
Co-Founder and AI Product Lead
Rob Fagg
VP of Product
India Derrick
AI Tech Lead
Frequently asked questions.
Still have questions?
Find out where you sit on the AI Index.
A short session with our Applied AI team, using your platform data. Walk away with your AI Index score and your top two or three agent opportunities, whether you buy or not.
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