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Thumbtack
Home services marketplace moves from manual Slack process to automated procurement sequencing with Omnea
Company Name
Thumbtack
Website
Industry
Professional Services
Products used
At a glance
People reshaping Thumbtack
Procurement process was manual and Slack-dependent — no structured sequencing
Procurement brought in late or as an afterthought, reducing ability to drive value
No systematic way to route the right people at the right stage
Limited ability to reflect on and improve what was working
Before Omnea
Structured, automated sequencing from intake through to purchase
Procurement involved earlier and consistently across business requests
Right stakeholders engaged at the right time without manual coordination
Data from Omnea enables ongoing reflection and continuous process improvement
AFTER Omnea
Procurement process was manual and Slack-dependent — no structured sequencing
Procurement brought in late or as an afterthought, reducing ability to drive value
No systematic way to route the right people at the right stage
Limited ability to reflect on and improve what was working
Before Omnea
Structured, automated sequencing from intake through to purchase
Procurement involved earlier and consistently across business requests
Right stakeholders engaged at the right time without manual coordination
Data from Omnea enables ongoing reflection and continuous process improvement
AFTER Omnea
Procurement process was manual and Slack-dependent — no structured sequencing
Procurement brought in late or as an afterthought, reducing ability to drive value
No systematic way to route the right people at the right stage
Limited ability to reflect on and improve what was working
Before Omnea
Structured, automated sequencing from intake through to purchase
Procurement involved earlier and consistently across business requests
Right stakeholders engaged at the right time without manual coordination
Data from Omnea enables ongoing reflection and continuous process improvement
AFTER Omnea
Company Name
Thumbtack
Website
Industry
Professional Services
Products used
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Products
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![](data:image/svg+xml,<svg display="block" id="4174065905" role="presentation" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg"><path d="M 12.903 0 C 14.613 0 16 1.289 16 2.88 L 16 9.119 C 16 10.71 14.613 12 12.903 12 L 3.097 12 C 1.387 12 0 10.71 0 9.119 L 0 2.88 C 0 1.289 1.387 0 3.097 0 Z M 6.092 8.911 L 11.521 6 L 6.092 3.089 Z" fill="rgb(115, 112, 108)" height="12px" id="Gnx304Rz4" transform="translate(0 2.5)" width="16px"/></svg>)
©2026 Omnea. All rights reserved
See Omnea in action.
Walk through the platform with our team. We’ll model your stack, your process and your savings.
Products
©2026 Omnea. All rights reserved
See Omnea in action.
Walk through the platform with our team. We’ll model your stack, your process and your savings.
Products
©2026 Omnea. All rights reserved