Thumbtack

Home services marketplace moves from manual Slack process to automated procurement sequencing with Omnea

Request a Demo

Company Name

Thumbtack

Website

thumbtack.com

At a glance

People reshaping Thumbtack

James Rafferty

Procurement Manager

"Could I get some of what I needed without Omnea? Yes, but it may take me a year, or maybe another two or three hires. It's going to speed up our transformation process by over a year."

Before / After

Before Omnea

Procurement process was manual and Slack-dependent — no structured sequencing
Procurement brought in late or as an afterthought, reducing ability to drive value
No systematic way to route the right people at the right stage
Limited ability to reflect on and improve what was working

After Omnea