People reshaping JustEat
John Butcher
Procurement & Supply Chain Director
"What AI is enabling me to do is have the entire company do great procurement. As a leader, it's enabling me to influence all the spend at my company."
Before / After
- Multiple policies, systems and processes created confusion and duplication across the business
- Employees asked the same questions repeatedly, losing time and getting frustrated
- High-volume, lower-value transactions went unaddressed — the procurement team simply didn't have capacity
- Legacy ERP and finance providers were slow to develop, leaving the business underserved
- Single, AI-guided intake and orchestration process replacing fragmented systems
- Employees routed through a consistent, structured experience from the first request
- AI handles the high-volume, lower-value transactions that procurement never had time for
- The entire company now does great procurement — not just the procurement team
- Fast-moving, AI-native product development keeps pace with a tech-first business
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Case Study
JustEat Takeaway
Global food delivery marketplace moves from siloed spend processes to AI-powered, company-wide procurement with Omnea
John Butcher
Procurement & Supply Chain Director
"What AI is enabling me to do is have the entire company do great procurement. As a leader, it's enabling me to influence all the spend at my company."
Industry
Company Size
Location
Challenge
Life before Omnea
What problems needed solving?
Solution
Omnea solved their problems fast
How did Omnea help?
Outcome
The result
What were the business impacts?
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