Privacy Policy

Last Updated
March 2, 2026

Privacy Policy

Last Updated
March 2, 2026

We are Omnea Limited (Omnea), a procurement orchestration platform that helps organisations streamline and optimise procurement. We enable businesses to manage supplier relationships, automate procurement workflows, and govern risks. This Policy details how we protect your data and respect your privacy.

OUR ROLE AND RESPONSIBILITIES

If you are an Omnea customer, applying for a job with Omnea, or visiting our website, this Policy applies to you.

If you are a registered customer user of Omnea, we act as the 'data controller' of personal data about you and your use of Omnea, but as the 'data processor' of personal data contained in the information you put into the Omnea platform, such as information about your employees, suppliers, and information contained in your procurement workflows

YOUR RESPONSIBILITIES

  1. Read this Privacy Policy.
  2. If you are our customer, please also check the data processing agreement between us as it may contain further details on how we collect and process your personal data.
  3. If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting personal information, you confirm that you have the right to authorise us to process it on your behalf.

WHEN AND HOW WE COLLECT DATA

When interacting with Omnea, we may collect data. Sometimes you provide us with data, sometimes we collect data about you, either automatically or sometimes through other sources, such as publicly available websites or from trusted data suppliers.

How and when we collect data:

How and when we collect data

Activity Data You Give Data We Collect
You browse a page of our website Contact information when you complete forms IP address, browser type, pages visited, time spent on site, cookies
You request a demo of Omnea Name, email address, company name, job title, phone number Feedback
You use the Omnea platform Account information, documents and data you upload, supplier information, procurement transaction details, integration data Usage patterns, features used, login data
You receive marketing emails or other content from us Email address, marketing preferences Whether you open emails, which links you click
You speak with us for customer support Your questions and information you share Chat logs, support ticket details
You apply for a job at Omnea CV, cover letter, application form, contact details, references, interview responses Assessment results, interview recordings (with your consent), AI-generated candidate summaries, right-to-work documentation
You attend our events Registration details, dietary requirements, feedback Attendance records, session participation

WHAT IF I'M A SUPPLIER TO AN OMNEA CUSTOMER?

If your data is processed by Omnea through one of our customers, for example, as a supplier in a procurement workflow, then we act as the 'data processor' of the Omnea customer. This means we only process your data to help us provide our service to our customer, in accordance with our customer's instructions, or as required by law. Our customer is responsible for making sure that your personal data is treated in accordance with applicable data protection laws. That includes informing you how service providers (like Omnea) collect and use data on their behalf.

TYPES OF DATA WE MAY COLLECT

  • Profile/identity data: Name, gender, date of birth, 
  • Contact data: email address, telephone number, business address, job title, company name
  • Financial information: Bank account details, payment information
  • Service Data: Contracts, supplier details, procurement transaction information, communications, activity logs, feedback, information processed through integrations with third-party applications on a customer’s request
  • Technical Data: Your IP address, login information, browser type and version, time zone setting, geolocation information, operating system and version
  • Usage Data: Your URL clickstreams (the path you take through our website or platform), features used, page response times, how long you stay on pages, what you do on those pages, how often, and other actions

SENSITIVE DATA

We do not collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, health data or biometric data) except where we have your specific consent, or where we have to in order to comply with the law.

Our platform includes compliance screening features (including sanctions screening, politically exposed persons (PEP) checks, and adverse media screening) that customers can use to screen their suppliers. When customers use these features, we may share identifying information with third-party compliance screening providers. Screening features may reveal special category data, including information about criminal convictions, allegations, or offences.

CHILDREN'S DATA

Omnea is a business-to-business service directed to and intended for use only by those who are 18 years of age or over. We do not target Omnea at children, and we do not knowingly collect any personal data from any person under 16 years of age.

HOW AND WHY WE USE YOUR DATA

How and why we use your data

Activity Description Legal Basis
Keeping Omnea running Login and authentication, processing payments, providing our procurement orchestration services, integrating with third party services on customer request. Contract, Legitimate Interests, Legal Obligation
Improving Omnea and developing new products and services Testing features, interacting with feedback platforms and questionnaires, managing landing pages, analysing usage data, traffic optimisation and data analysis and research. If you use Omnea’s AI features, we do not - and we do not allow our AI technology providers to - use your data to train any models, except for models that are used only by your business. Contract, Legitimate Interests
Customer Support Notifying you of any changes to our service, solving issues via chat support, phone or email. Contract, Legal Obligation
Recruitment Assessing your suitability for roles, conducting interviews, using AI tools to surface suitable candidates and summarise interview performance (with human oversight), verifying qualifications and references, right-to-work checks, equal opportunities monitoring. Contract, Consent, Legitimate Interests, Legal Obligation
Events Organising and managing events, gathering feedback, facilitating networking, accommodating dietary and accessibility requirements. Contract, Legitimate Interests, Consent
Marketing and selling Omnea Identifying potential customers or partners, contacting you at work to demonstrate Omnea and discuss our services, marketing Omnea to you and others. Consent, Legitimate Interests
Responding to legal requests Complying with legal obligations, court orders, or regulatory requirements. Legitimate Interests, Legal Obligation

SHARING PERSONAL DATA

We may share personal data with third parties who help us run Omnea and our business. Your data is shared only when strictly necessary and with appropriate safeguards.

We share data with:

Service providers and processors: We share personal data with third-party service providers who perform services on our behalf, including cloud hosting and IT infrastructure providers, customer relationship management (CRM) and marketing automation platforms, analytics and website optimisation tools, payment processors, recruitment platforms and applicant tracking systems, AI and machine learning service providers (for candidate assessment and interview analysis), background check and reference verification providers, event management platforms, and email communication and newsletter services.

Professional advisers: We may share personal data with lawyers, accountants, auditors, insurers, and other professional advisers who provide consultancy, legal, insurance, accounting, or similar services to us.

Regulatory authorities and law enforcement: We may disclose personal data to regulatory authorities, law enforcement agencies, courts, or other public authorities where required by law or necessary to protect our legal rights.

Business transfers: If we undergo a merger, acquisition, sale of assets, or other business restructuring, personal data may be transferred to the acquiring or successor entity.

With your consent: We may share personal data with other third parties where you have given us specific consent to do so.

We require all third parties to whom we disclose personal data to respect the security of personal data and to treat it in accordance with applicable data protection laws.

INTERNATIONAL TRANSFERS

Where personal data is transferred to a third party in a country outside the UK or European Economic Area (EEA) that is not considered to offer an adequate level of protection for personal data, we conduct a transfer risk assessment and ensure that we have in place a binding contract with them containing the current version of the standard contractual clauses with them. Generally, we use the European Commission Standard Contractual Clauses, supplemented by the UK’s International Data Transfer Addendum. We continually monitor this transfer mechanism.

HOW LONG DO WE STORE YOUR DATA?

We will retain personal data only for as long as necessary to fulfill the purposes for which it was collected and processed, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the personal data and whether we can achieve those purposes through other means. We will also consider any applicable legal, regulatory, tax, accounting, or other requirements.

At the end of the applicable retention period, we will securely delete or permanently anonymise personal data so that it can no longer identify you.

HOW WE USE COOKIES

Our website uses cookies and similar tracking technologies to distinguish you from other users, improve your browsing experience, and analyse website usage. For more information on how we use cookies and how to manage your cookie preferences, please read our Cookie Policy.

HOW WE KEEP DATA SECURE

We have implemented appropriate technical and organisational security measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority in accordance with applicable data protection laws.

YOUR RIGHTS

  • You have the right to correct any inaccurate personal data we hold about you.
  • You have the right to access information we hold about you: We will carry out a reasonable and proportionate search for the information, and provide what we find within one month of your request. We may withhold information if giving it to you would adversely affect someone else's rights (for example, because the information contains their personal data). We'll tell you if we can't meet your request for any reason.
  • You can object to us using your data for profiling you or making automated decisions about you: We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behaviour). Otherwise, the only circumstances in which we will do this is to provide the Omnea service to you, or in our recruitment process.
  • You have the right to be 'forgotten' by us: You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Omnea. This right doesn't always apply (for example, if we have a contract with you), but we'll tell you if this is the case when you ask us to erase your data.
  • You have the right to withdraw consent: Where we process your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
  • You have the right to lodge a complaint: Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to the UK Information Commissioner's Office (ICO) at https://ico.org.uk, or if you are located in the EU, you may lodge a complaint with the supervisory authority in your country of residence, place of work, or place of the alleged infringement.

AUTOMATED DECISION-MAKING AND PROFILING

We use AI-powered tools and automated systems to assist in our recruitment processes, including surfacing and matching candidates to suitable roles based on skills, experience, and qualifications,  generating summaries or analyses of interview performance, and profiling candidates to identify strengths and areas for development.

We use third-party AI recruitment platforms to help us identify and assess candidates for open positions. These platforms use artificial intelligence to surface suitable candidates and score candidates based on their skills, experience, and qualifications in order to match candidates to specific roles Omnea is hiring for. 

These AI tools are used to support, not replace, human decision-making in recruitment. No final hiring decisions are made solely on the basis of automated processing. All recruitment decisions involve meaningful human review and consideration.

If you are subject to any form of automated decision-making or profiling, you have the right to obtain human intervention, express your point of view, obtain an explanation of the decision, and challenge the decision.

You may object to or request a review of any automated decision-making or profiling by contacting us at data@omnea.co.

MARKETING COMMUNICATIONS

We may send you marketing communications about our products, services, events, and news where you have consented to receive such communications, you have provided your contact details in the context of a sale or negotiation of a sale of products or services and the marketing relates to similar products or services, or we have another lawful basis to do so, and you have not objected.

You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any marketing email we send you or contacting us at data@omnea.co.

Please note that even if you opt out of marketing communications, we may still send you non-marketing communications, such as service-related messages, responses to your inquiries, transactional communications related to your use of our services, or communications required by law.

THIRD-PARTY LINKS

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Omnea.

This privacy policy applies only to personal data collected by Omnea. If you click on a third-party link, you will be directed to that third party's website or service, which will have its own privacy policy.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites, applications, or services.

We strongly advise you to review the privacy policy of every website you visit.

DATA CONTROLLER VS DATA PROCESSOR

This privacy policy primarily describes our practices where we act as a data controller (where we determine the purposes and means of processing personal data).

In many cases, when our customers use our procurement orchestration platform, we act as a data processor on behalf of our customers, who are the data controllers.

Where we process personal data as a data processor, we process personal data only in accordance with the customer's documented instructions and our Data Processing Agreement with that customer; the customer is responsible for ensuring that individuals whose data is processed are provided with appropriate privacy information and that processing has a lawful basis; and individuals should direct any requests to exercise their data subject rights to the relevant customer (the data controller), although we will cooperate with reasonable requests to facilitate the exercise of such rights.

For more information about how we process personal data as a data processor, please refer to the Data Processing Agreement you have with Omnea.

CONTACT INFORMATION

We are registered as a data controller at the UK Information Commissioner's Office under number: ZB504865.

If you have any questions about this privacy policy, our data protection practices, or wish to exercise any of your rights, please contact us:

By emailing our Data Protection Officer: dpo@omnea.co

By writing to us: FAO: Data Protection Officer, Omnea Limited, 123 Buckingham Palace Road, London, SW1W 9SH, England

We have appointed Data Protection Representation Limited as our EU and Switzerland Representative representative. If you wish to exercise your rights under the EU General Data Protection Regulation (EU GDPR) or have any queries in relation to your rights or general privacy matters, please contact our Representative at datarep@omnea.co.

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time to reflect changes in our data processing practices, legal requirements, or for other operational, legal, or regulatory reasons. Any changes we make will be posted on this page with an updated "Last Updated" date at the top of the policy.

We encourage you to review this privacy policy periodically to stay informed about how we protect your personal data. Your continued use of our website or services after any changes to this privacy policy constitutes your acceptance of such changes.