Nick Priest joined McAfee to build an industry-leading, strategic procurement function — one that creates more value through deep business partnering and data-based decision making. His mandate was clear: bring structure to the function, get more out of existing tools, create a better experience for internal customers, and ensure procurement could drive cost savings and improve supplier management.

The main obstacle was a set of disconnected tools and manual processes holding the team back. Contracts and renewals were still managed in spreadsheets, and the reliance on labour-intensive manual processes slowed cycle times. Without a centralised system for tracking requests, duplicative tools had crept in, creating inefficiency and higher costs. The team was spending too much time on administrative work rather than strategic initiatives.

McAfee needed a system that could automate manual tasks and act as an orchestration layer for the company's growing tool stack — one that could adapt as the broader procurement transformation unfolded.

McAfee needed a tool that could centralise procurement intake and due diligence activities, while providing the flexibility to work with — rather than replace — their existing setup. Initial attempts to improve processes with existing tools and manual workarounds weren't enough, leading to continued inefficiency and a poor user experience.

Omnea was the right fit because it automated manual processes, reviews, and handoffs, and offered the flexibility to act as a single orchestration layer across everything from new sourcing requests to renewals — without requiring a complete overhaul.

"We needed a solution that could turn our fragmented operations in an accelerated manner into a customer-centric buying journey while giving the Procurement team the data and oversight needed to maximise value for our internal customers and the organisation."

— Nick Priest, Head of Global Procurement

A key differentiator was Omnea's ability to surface and address tech stack overlap. Rather than adding yet another tool, Omnea helped McAfee identify duplicative tools and consolidate — tackling inefficiencies that were costing both time and money.

"Omnea's ability to flag overlapping tools and help consolidate our tech stack meant we could finally tackle the inefficiencies that were costing us time and money."

— Nick Priest, Head of Global Procurement

With Omnea consolidating multiple parts of the workflow into one place, McAfee has reduced the time and effort needed to manage procurement activities. Automated renewals management and supplier onboarding have reduced manual tasks, allowing the team to focus on strategic initiatives. Users no longer need to navigate multiple platforms to track requests or get updates — reducing confusion and delays.

"We already have a much clearer view of our Renewals data than we did 6 months ago, which is giving us great information to base strategic resourcing and budgeting decisions on."

— Nick Priest, Head of Global Procurement

"The centralised approach has reduced the time it takes to get things done and has made the process much more transparent."

— Nick Priest, Head of Global Procurement

One system replacing many — eliminating the cost of disconnection Omnea centralised procurement visibility across the full workflow, removing the inefficiencies that came from jumping between disconnected systems and manually bridging the gaps between them.

Renewals driving savings, not surprises Automated renewals management gave Nick's team a clear forward view of contract timelines — enabling proactive renegotiation and avoiding the auto-renewal risk that came with spreadsheet-based tracking.

Consolidation, not just coordination Omnea's ability to surface duplicate and overlapping tools gave McAfee the visibility to rationalise its supplier base, reducing costs and complexity across the tech stack.

Built to scale — no-code flexibility for global expansion Omnea's no-code workflow builder supports McAfee's global expansion by enabling quick process adjustments as the organisation and its tool stack evolve.