McAfee

Nick joined McAfee to create an industry leading and strategic procurement function that creates more value of the organization through deep business partnering and insights and data based decision making. Nick’s mandate was clear: bring structure to the function, get more out of new and existing tools, create a better experience for McAfee’s internal customers, and ensure procurement could support the company’s goals by driving cost savings and improving supplier management.

One of the challenges faced was the disconnected tools, and manual processes were holding McAfee back from maximising the value of Procurement and ensuring a great customer experience. Contracts and renewals were still managed using spreadsheets, and this reliance on manual processes that were labour intensive slowed down cycle times. Without a centralised system for tracking requests, there were duplicative tools and inefficiencies, resulting in higher costs. One of the main objectives Nick had was to streamline and centralise these processes — particularly where there were clear efficiencies to be gained, reducing reliance on manual work.

McAfee needed a system that could automate away highly manual tasks and act as an orchestration layer for the company's growing and evolving tool stack, allowing the team to focus on strategic initiatives rather than administrative tasks.

McAfee was looking for a solution to address these fragmented and inefficient procurement processes. McAfee also needed a tool that could provide cohesion to their broader transformation, with the flexibility to adapt to different tools and processes as the transformation unfolded.

"We needed a solution that could turn our fragmented operations in an accelerated manner into a customer centric buying journey while giving the Procurement team the data and oversight needed to maximise value for our internal customers and the organization." 

They needed a tool that could centralise key procurement intake and due diligence activities. Omnea was the right fit because it automated many of the manual processes, reviews and hand-offs, and came with the flexibility to act as a single orchestration layer, helping to manage everything from new sourcing and purchase requests through to renewals.

Initial attempts to improve processes with existing tools and manual workarounds were not enough. These efforts led to inefficiencies and a poor user experience, demonstrating the need for a more comprehensive solution. Omnea offered the automation and integration capabilities McAfee needed to address these issues.

"We were excited about Omnea’s ability to flag overlapping tools and help consolidate our tech stack meant we could finally tackle the inefficiencies that were costing us time and money." 

Omnea also provided the flexibility that McAfee required. Unlike other solutions that would have required a complete overhaul of their current setup, Omnea allowed them to build on what was already in place. This made Omnea the practical choice for McAfee’s orchestration layer, aligning with their goal of enhancing efficiency without starting from scratch.

McAfee are well on the way to transforming their procurement process. With Omnea consolidating multiple parts of the workflow into one place, McAfee have reduced the time and effort needed for managing procurement activities. Omnea’s automated renewals management and supplier onboarding has reduced manual tasks, allowing the team to focus more on strategic initiatives. This increased efficiency saved time and reduced costs, making procurement a key driver of value within the organisation.

"We already have a much clearer view of our Renewals data than we did 6 months ago, which is giving us great information to base strategic resourcing and budgeting decisions on."

The centralised view of the procurement process has also improved the overall user experience. Users no longer had to navigate multiple platforms to understand what was happening with their request or to get updates, which reduced confusion and delays.

Looking forward, Omnea’s flexibility and scalability are an important enabler for McAfee. The platform’s no-code workflow builder allows for quick adjustments and new processes, supporting McAfee’s global expansion. Omnea remains the cornerstone of McAfee’s procurement intake strategy, driving both efficiency and strategic alignment across the organisation.

Key Benefits

• Omnea has eliminated inefficiencies and errors resulting from using multiple disconnected systems by bringing visibility of the process under one roof, allowing McAfee to easily coordinate their procurement activity.
• By automating key parts of the procurement and due diligence processes, Omnea has streamlined processes while also increasing visibility.
• A centralised view of the process and a streamlined intake means users no longer had to navigate multiple platforms to understand what is happening with their request or to get updates.
• Automated renewals management is driving savings and reducing manual workload.
• Seamless orchestration with existing systems to transform the end-to-end setup without having to start from scratch. Omnea’s flexibility means it can accommodate changing requirements and a changing procurement tech ecosystem within McAfee.
• Intuitive user-friendly interface, improving the business user experience and increasing productivity.

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