Flo Health is the #1 women’s health app used by 430 million people worldwide. Founded in 2015 they’ve grown rapidly to 500+ full-time employees. For Flo Health, security and data privacy is paramount, and their five-person procurement team needed a way to keep hundreds of software and services vendors compliant with growing privacy, security, and AI requirements, without adding administrative burden to the business. Existing processes built on a ticketing system and a legacy contract tool made it hard to track SLAs, see bottlenecks, and maintain an end-to-end audit trail—especially as more stakeholders, from Security, Privacy, Compliance, Legal, and IT, were frequently involved in every engagement.

What was Flo Health looking for?

In going to market, Flo Health set out to find a procurement orchestration solution that reflected the real complexity of modern buying. Reference calls with peer companies confirmed the limitations of ticketing tools, which left space for requests to stay undocumented and governance fragmented, and internal build options would only deepen reliance on engineering and IT sprint cycles. Flo Health needed a system that made adoption of its thorough processes effortless, can automate routing, help them comply with requirements such as ISO standards and the EU AI Act, and be flexible enough to evolve over time without needing support from specialist developers or IT.

Why Omnea? 

Flo Health chose Omnea for its combination of flexible workflow control, embedded governance, and strong integrations. Omnea provides a contract repository and renewal management as part of its core offering, giving Flo Health a dedicated system of record for procurement contracts. Deep integration capabilities—including pre-filled assessments through OneTrust—were a major factor, enabling Security, Privacy, and Compliance teams to plug into a single orchestrated flow. Just as importantly, Omnea allows Flo Health’s technically savvy finance and procurement team to design and adjust workflows themselves, without waiting for IT to make changes. 

“Omnea gives us the flexibility to shape our own complex workflows, apply the right controls, and eliminate unnecessary manual work as we orchestrate privacy, security, and AI governance.”  Philip Gribchenko, Director of Corporate Accounting and Reporting at Flo Health.

Flo Health and Omnea will focus on automating the end-to-end procurement pipeline—from vendor onboarding through vendor and contract creation—while minimizing manual data transfer between systems. By consolidating intake, approvals, and supplier governance in one place, Flo Health’s category managers can spend more time as true business partners to engineering, product, marketing, and medical teams, instead of chaperoning requests. Success will mean faster cycle times, clearer visibility into renewals and obligations, and the ability to adapt procurement workflows quickly as new privacy, security, and AI rules emerge—without adding friction for internal stakeholders. Together, Flo Health and Omnea are building a scalable procurement model that keeps governance strong and the business safe, without compromising on agility.

About Flo Health

‍Flo Health is the #1 Health and Fitness app worldwide and the #1 OB-GYN-recommended platform for period and cycle tracking. In 2024, Flo became the first European femtech unicorn following an investment from General Atlantic and now supports 77 million monthly active users (MAUs) worldwide. Powered by a network of over 100+ medical experts, Flo guides women through every stage of their health journey – from menstruation to conception, pregnancy, and menopause – offering curated cycle and ovulation tracking, personalized health insights, daily educational content, and a private community for users to share questions or concerns. Through its Pass it on Project, Flo has donated 28M Flo Premium subscriptions to improve health literacy to women in need, aiming to reach up to one billion. A leader in privacy and security, Flo Health's Anonymous Mode feature was recognized as one of TIME's Best Inventions 2023 and also named a finalist for Fast Company's 2023 World Changing Ideas Awards as part of the company's commitment to privacy.

About Omnea

‍Omnea is an AI-native platform that streamlines procurement across teams and systems. It improves the buying experience, centralises supplier management, and builds commercial and risk governance into every step. Founded in 2022, Omnea is trusted by global enterprises including Spotify, Adecco Group, Entrust, MongoDB, and Monzo.